01 _____ LEGAL ASSISTANCELegal representation through Innovations and Toll-free lines
1. Interactive Voice Response (IVR)
The IVR system at ULS was designed to relay information on GBV and reporting avenues as well as how to apply for bail and police bond. The languages used include; English, Luganda, Lusoga, Lunyakitara, Ateso, Luo and Nyak- Karamojong. So far in 2024, 543 People have benefitted from the services using their preferred language.
2. Electronic Legal Aid Center
The Electronic Legal Aid Centre (ELAC) is a web-based application accessible through the Uganda Law Society website (www.uls. or.ug) and is designed to offer web-based access to legal assistance. Anybody with access to the internet can access and download free uploaded legal resources covering both the civil and criminal elements of the law. For the reporting period, 7200 people have been able to access legal assistance through the ELAC.
Here is the link : https://elac.uls.or.ug/
3. Toll Free lines
LAP-ULS has continued to provide legal assistance through the toll-free lines it operates with support from UN Women, and so far in 2024, a total of 290 (94M, 196F) people have received basic legal advice and guidance on how they can seek redress as well as referral to the rightful channel for support through the toll-free lines.